Aleteia logoAleteia logo
Aleteia
Wednesday 03 March |
Saint of the Day: St. Katharine Drexel
home iconInspiring Stories
line break icon

21-year-old works 32 hours straight to help stranded hotel guests

SATCHEL

Angela K Chandler | Facebook | Fair Use

Cerith Gardiner - published on 09/27/19

Satchel Smith put the needs of others well above his own in anxious times.

When Satchel Smith headed in to work for a regular eight-hour shift at a hotel in Texas last Wednesday, he had no idea that 32 hours later his clients would be calling him a hero.

At 21, Smith found himself stranded at the Beaumont Suites, where he normally works on the front desk, when tropical storm Imelda caused torrential flooding in the area. With no other employees able to get to work, the young man found himself solely responsible for 90 guests, reported Scottie Andrew for CNN. Yet he didn’t stress out; he rolled up his sleeves and suddenly became a handy-man, chef and receptionist, while also answering any questions the anxious guests had.

One of the guests, Angela Chandler, was so impressed with the Lamar University student’s many talents that she posted her experience on Facebook. But what stands out in her message is not just Smith’s incredible work ethic, but his overall attitude in helping people in times of need:

“He has handled this situation with grace, kindness, and a beautiful smile on his face,” posted Chandler, adding “Sometimes we ask ourselves why God allows things to happen but we are not designed to understand his ways. I do think that sometimes He allows things to happen so we can be His light and share the love of Christ with others.”

Although Smith doesn’t consider himself a great cook, he still managed to put together a hot breakfast and a chicken dish, with the help of a few guests. The multi-skilled employee shared how the unusual circumstances brought guests together as a “big family,” and when his co-worker finally made it in to work on the Friday morning, Smith still stayed around for a few hours to continue helping out.

The hotel itself escaped any flooding, but unfortunately for Smith, his car was destroyed in the flooded parking lot. Unbelievably, this is the second time he has seen a car destroyed due to natural disasters, with Hurricane Harvey writing off one of his previous vehicles. Thankfully his family home was spared in the floods, and with his usual incredible outlook on life, Smith just says “everything happens for a reason.”


JIM MCINGVALE

Read more:
As storm Imelda wreaks havoc in Houston, Mattress Mack steps up again


GALVESTON HURRICANE 1900

Read more:
The heroic nuns who lost their lives in the Galveston hurricane of 1900

Tags:
Inspiring stories
Support Aleteia!

If you’re reading this article, it’s thanks to the generosity of people like you, who have made Aleteia possible.

Here are some numbers:

  • 20 million users around the world read Aleteia.org every month
  • Aleteia is published every day in seven languages: English, French, Italian, Spanish, Portuguese, Polish, and Slovenian
  • Each month, readers view more than 50 million pages
  • Nearly 4 million people follow Aleteia on social media
  • Each month, we publish 2,450 articles and around 40 videos
  • We have 60 full time staff and approximately 400 collaborators (writers, translators, photographers, etc.)

As you can imagine, these numbers represent a lot of work. We need you.

Support Aleteia with as little as $1. It only takes a minute. Thank you!

Daily prayer
And today we celebrate...




Top 10
1
Jacques Fesch
Brother Silas Henderson, SDS
Meet the Death Row prisoner who discovered a ...
2
SEARCHNG PURSE
Cerith Gardiner
12 Things every Catholic woman should have in her purse
3
MADONNA
V. M. Traverso
The 9 oldest images of Mary
4
PADRE PIO
Philip Kosloski
Padre Pio’s favorite prayer of petition
5
LUXOR FILM FESTIVAL
Zoe Romanowsky
20-year-old filmmaker wins award for powerful 1-minute film about...
6
CELEBRITY MARRIAGES
Cerith Gardiner
10 Celebrities whose marriages have stood the test of time
7
Gelsomino Del Guercio
7 Sanctuaries linked by a straight line: The legendary Sword of S...
See More
Newsletter
Get Aleteia delivered to your inbox. Subscribe here.